Please check through the following points (we know they sound stupid but it is often something very simple)
– Is your billing address correct?
– Have you selected the correct card type?
– Have you entered your card number correctly?
– Have you entered a valid starting/expiry date and they are in the correct boxes?
– Have you entered your CVV correctly? (the last three digits on the back of the card)
– Have you mixed up the issue number and the CVV number?
– Have you checked that your bank has not blocked your card for some reason?
– Have you checked with your bank that there is not a problem your daily spend limit?
– Is it a card we accept? Is the symbol of your card displayed on our payment page?
Please note we do not accept Irish Laser card or AMEX.
We don't accept cards registered in the US, Canada, New Zealand, Australia, China, Hong Kong, UAE.