Whilst on your holiday our reps are there to ensure you have the best time possible, however; when it comes to talking to insurers you'll have to do this on your own, This is simply because the insurance agents will only talk to the policyholder which is you.
In the instant that you are injured and cannot talk to your insurance provider, we will assist any next of kin or friends with details to get your process started.
Any information that you might need will have been sent through to you in your E-ticket and can be found throughout our FAQs policy wording.