If you need emergency medical assistance abroad or need to cut your trip short please contact the Claims and Assistance 24-hour Helpline on +44 (0)330 660 0785
For non-emergency such as lost or stolen items please call +44 (0)330 660 0785
If you need a claim form you can download one at https://www.csal.co.uk/
For Personal Liability and Legal Expense claims you should obtain as much information as possible, including police reports, witness details and any photographs. You must NOT admit liability at any time. The Claims Service must be notified immediately by visiting www.csal.co.uk or by email on email@example.com or by phone on 0330 660 0785.