Keys are normally available in the resort from 5pm onwards on the Saturday of your arrival; if your coach arrives early then we will endeavour to provide luggage storage for you when possible. You'll be able to pick your keys up at one of the key sign-out desks found throughout the resort. When you disembark the coach you will be greeted by one of our in-resort reps who will guide you to the keys sign-out desk. Here you'll be given an inventory form and the keys for your room; in some accommodation blocks you will be asked to fill out and return the inventory form before you receive another key for the room.
Please bear in mind that while we aim to have all keys ready for collection at 5 pm in some cases it can take a little longer to get the keys from the agency. We will give you update regularly on the status of your keys.
Checkout can vary dependant on resort and group, however as an approximate estimate we usually say around 5 pm on the Friday. These times are usually confirmed to you in resort a few days before departure.
If you are making your own way out of resort we can offer the room for an additional night (Friday), where checkout will be at 9 am Saturday morning. To confirm an extra nights stay and for further details of this simply click the "Friday night accommodation" option on your booking page. Please ensure you do this well in advance of the trip, as it might not be possible to arrange once in resort!