Annie

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Latest activity by Annie
  • Annie created an article,

    Is there anything I should do to make sure I receive emails?

    Yes! It is not Wasteland's responsibility to ensure you are receiving our emails.  We will be sending marketing, operational and important deadlines/reminder emails.  Top Tips!  Please ensure you ...

  • Annie created an article,

    When is the last day I can make changes to transport on my booking?

    You can make changes up until 5 weeks before your trip (35 days).  After this point, this option may be frozen on your booking, and no more changes or additions can be made while the transport team...

  • Annie created an article,

    Important deadlines regarding your booking

    We want to make sure everyone is clear when it comes to the important deadlines regarding your trip.      Payment Deadline   42 days before your trip   You must pay the full balance by   this da...

  • Annie created an article,

    Other Frequently Asked Questions

    What should I do in the event of a travel delay? Firstly, check you have cover under the group policy for Delayed Departure; to make a claim you must obtain confirmation from the carriers (or their...

  • Annie created an article,

    What should I do if my baggage, money, passport, or travel docs are lost, stolen or damanged

    Whilst in the care of a carrier, transport company, authority, hotel or your accommodation provider You must report to them, in writing, details of the loss, theft or damage and obtain (at your ow...

  • Annie created an article,

    What cover is in place in relation to Covid-19 Circumstances with the Wasteland provider cover?

    There is no cover under this policy for Coronavirus related claims (meaning COVID-19, SARS-COV-2 or any mutation or variation of these), except claims under Section 2 – Emergency Medical and other ...

  • Annie created an article,

    What is the 14 day cooling off period?

    You may withdraw from participation in the group policy at any time by giving notice of that intention to Wasteland Travel . If the cover does not meet your needs, there is a ‘cooling off’ period o...

  • Annie created an article,

    What is my Insurance Policy Number?

    As our insurance is a group policy you do not have an individual policy number.   Insurance is taken out with a third party called Endsleigh, Endsleigh will validate your cover by your booking refe...

  • Annie created an article,

    What is the insurance cover period?

    Cancellation cover is operative from the time you are accepted for cover and shall terminate when you leave your home to commence the trip. For all other sections of the group policy, the insurance...

  • Annie created an article,

    Do I have to purchase insurance?

    We believe that safety and enjoyment are equally important when booking a holiday with Wasteland Ski. It is therefore why it is a condition of booking with Wasteland Ski that you have obtained adeq...